1. Overview
We ("we," "us") respect your privacy. BillDesk is a local-first desktop application: your clients, invoices, expenses, mileage logs, and other business records are stored in a SQLite database on your computer. We do not operate a cloud sync service for that data and cannot access it unless you voluntarily send it to us (for example, in a support email).
This Privacy Policy describes how we handle information when you visit this website, purchase a license, activate the Software, or contact support.
2. Data controller
For the purposes of this policy, we act as the data controller for the personal data described here. You can reach us at craftedwebstudio@gmail.com.
3. Free trial usage
During the 7-day free trial, BillDesk runs entirely on your device. We do not receive your invoices, clients, or financial records from the application. Trial status is tracked locally on your machine unless you choose to activate a paid license (which uses our licensing API as described in Section 6).
4. Information stored locally in BillDesk
The following categories of data remain on your device under your control:
- Client and contact information
- Invoices and PDF exports
- Time entries and project records
- Expenses, mileage logs, and tax-related summaries you enter
- Application settings and encrypted local database backups you create
You are responsible for securing your device, operating system accounts, and any backups you export to third-party storage (e.g., cloud drives).
5. Information we collect on this website
5.1 Purchase and license fulfillment
When you buy BillDesk, payment processing is handled by Dodo Payments (Merchant of Record). We receive and store limited transaction data necessary to fulfill your order and provide license recovery, including:
- Email address provided at checkout
- Dodo Payment ID and transaction status
- Purchase amount and currency
- License key (stored in encrypted/hashed form in our database)
5.2 License recovery form
If you use the license recovery tool, you submit your checkout email and Dodo Payment ID. We use this information solely to look up and return your license key(s) associated with that purchase.
5.3 Server logs
Our servers may automatically record standard technical data such as IP address, request timestamps, and error logs for security, rate limiting, and abuse prevention. We retain such logs only as long as needed for those purposes.
5.4 Website analytics
We use Vercel Web Analytics to understand how visitors use this website — for example, which pages are viewed and how many people reach our download page. This is privacy-friendly, cookieless analytics: it does not set tracking cookies, does not build advertising profiles, and does not identify you personally. It records only aggregate, anonymized information such as page views, referring sites, and general device, browser, and country-level data.
6. License activation and validation
When you activate or validate BillDesk, the desktop application communicates with our licensing API. We may process:
- License key (hashed for lookup)
- Hardware or machine identifier used to bind the license to one device
- Activation timestamps and validation outcomes
- IP address of the request (for fraud prevention and rate limiting)
This data is used exclusively to enforce the one-device license, prevent abuse, and provide support. It does not include your invoices, clients, or financial records from the application database.
7. Payment partner privacy
Dodo Payments collects and processes payment card and billing information according to their own privacy practices when you complete checkout. We do not store full payment card numbers on our servers. For payment-related privacy inquiries, refer to Dodo Payments' Privacy Policy.
8. How we use your information
- Deliver license keys and purchase confirmations
- Operate license activation, validation, and recovery
- Respond to support requests you send us
- Prevent fraud, abuse, and unauthorized license use
- Comply with legal obligations and enforce our Terms
We do not sell your personal information to third parties.
9. Legal bases (where applicable)
If you are in the European Economic Area or United Kingdom, we process personal data based on: (a) performance of a contract (fulfilling your purchase); (b) legitimate interests (security, fraud prevention, product licensing); and (c) legal obligations where required.
10. Data retention
Purchase and license records are retained for as long as needed to honor your license, provide recovery, meet accounting and tax requirements, and resolve disputes—typically for the life of the product plus a reasonable period thereafter. Server logs are retained for a limited duration unless longer retention is required for security investigations.
11. Security
We use HTTPS for website and API communication. License keys are protected using industry-appropriate hashing and encryption at rest. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.
12. Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of personal data we hold about you. To exercise these rights, email craftedwebstudio@gmail.com with your purchase email and Dodo Payment ID. We will respond within a reasonable timeframe.
13. Children
BillDesk is not directed to individuals under 16. We do not knowingly collect personal information from children.
14. International transfers
Our infrastructure and service providers may process data in countries other than your own. Where required, we take steps to ensure appropriate safeguards for cross-border transfers.
15. Changes to this policy
We may update this Privacy Policy periodically. The "Last updated" date reflects the current version. Continued use of the Site or Software after updates constitutes notice of the revised policy.
16. Contact
BillDesk
Email: craftedwebstudio@gmail.com